Privacy Policy
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Introduction
Welcome to Greyson Studios. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or enquire about our wedding photography and videography services.
By using our website or making an enquiry, you agree to the terms of this Privacy Policy. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We collect information you provide when making an enquiry, booking a session, or contacting us through our website.
Information You Provide
- Name, email address and phone number
- Wedding date, venue, and location
- Service required (photography, videography, engagement shoot, or a combination)
- Any messages or details submitted via our contact form
Information Collected Automatically
- IP address and device type
- Browser type and pages visited
- Website usage data via cookies and Google Analytics 4
How We Use Your Information
We use your data only for the purposes set out below.
Delivering Our Services
- Responding to your enquiries and booking requests
- Planning and coordinating your wedding photography or videography session
- Communicating about dates, locations, and package details
- Processing payments and issuing receipts
Improving Our Services
- Enhancing website performance and user experience
- Sending session reminders or important updates
- Requesting reviews or testimonials (only with your consent)
Data Sharing & Disclosure
We do not sell or trade your personal data. We may share your information only in the following limited circumstances:
Service Providers
- Website hosting and email service providers
- Secure payment processors (we do not store card details)
- Analytics providers (e.g. Google Analytics — anonymised data only)
Legal Requirements
We may disclose data if required by law, court order, or regulatory authority, or if necessary to protect the safety and rights of ourselves or others.
Data Security & Retention
How We Protect Your Data
- SSL / HTTPS encryption across our website
- Password-protected systems with restricted access
- Secure storage and regular backups
How Long We Keep Your Data
- Active clients: During your booking period
- Past clients: Up to 3 years for records and potential future bookings
- Enquiries only: Up to 12 months
- Financial records: Up to 6 years (UK tax law requirement)
After these periods, your data is securely deleted or anonymised.
Cookies
We use cookies to improve your browsing experience and analyse website traffic.
- Essential: Required for the site to function correctly
- Analytics: Track how visitors use the site (Google Analytics 4)
- Preferences: Remember your settings and language
You can control or disable cookies at any time through your browser settings. You may also opt out of Google Analytics tracking via Google's opt-out page.
Your Rights Under UK GDPR
You have the right to:
- Access the personal data we hold about you
- Correct any inaccurate or incomplete information
- Request deletion of your data
- Restrict or object to how we process your data
- Withdraw consent at any time
- Transfer your data to another provider
Third-Party Links
Our website may contain links to external platforms including Instagram, Facebook, TikTok, and YouTube. We are not responsible for the privacy practices of those websites and recommend reviewing their own privacy policies before sharing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected by updating the "Last Updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our website after any updates constitutes your acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please get in touch: